HR Contact Center Representative
Company: VirtualVocations
Location: Vista
Posted on: May 16, 2025
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Job Description:
A company is looking for an HR Contact Center Representative
II.
Key Responsibilities
Responds to inquiries from employees, retirees, and family members
regarding HR and payroll issues
Documents interactions and resolves cases in a professional and
timely manner
Coaches users on HR and Payroll self-service technology and
escalates complex cases as needed
Required Qualifications
High School diploma required; Bachelor's degree or professional
certification preferred
1-2 years of customer service experience, preferably in a human
resources contact center
Basic knowledge of Human Resources Practices and Services
Flexibility to work within hours of operation and willingness to
work overtime
Ability to maintain a high degree of confidentiality
Keywords: VirtualVocations, Temecula , HR Contact Center Representative, Human Resources , Vista, California
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