Alumni Administrative Support Coordinator (Administrative Support Coordinator II)

Company: San Diego State University
Location: San Diego
Posted on: April 1, 2026

Job Description:

Position Summary San Diego State University is seeking a highly organized and service-oriented Alumni Administrative Support Coordinator to support the SDSU Alumni Office. In this role, you’ll serve as a central hub for operations—helping manage alumni programs, membership services, and office workflows while delivering excellent customer service to alumni and campus partners. Your work will play a key role in strengthening connections with SDSU’s vibrant alumni community. Key Responsibilities: Office Operations & Support Serve as the primary point of contact for alumni inquiries Support daily office operations, scheduling, and event logistics Coordinate office needs, service requests, and shared space usage Membership & Alumni Engagement Administer alumni lifetime membership processes, including payments and onboarding Respond to inquiries and support member communications and benefits Data & CRM Management Maintain and update alumni records to ensure data accuracy Reconcile data across systems and support reporting efforts Financial & Administrative Support Process transactions, reimbursements, and purchase requests Track expenses and assist with account reconciliation Why Join Us? Connect with community – Help build and sustain relationships with more than 500,000 alumni worldwide Dynamic environment – Be part of a collaborative team supporting events, programs, and engagement initiatives Meaningful impact – Contribute to efforts that support students, faculty, and the broader SDSU mission Professional growth – Gain experience in alumni relations, operations, and higher education advancement Position Information This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary University Relations and Development (URAD) shares the university’s vision and mission underscored in the 2020 five-year strategic plan. The plan identifies five strategic priorities including: Becoming a Premier Public Research University: A New Kind of Hispanic Serving Institution (HSI); Resilience. Designed to Thrive; We Are SDSU; Equity and Inclusion in Everything We Do; and Students at Our Core. Units of URAD work together to create enduring relationships with alumni, parents, donors, students and the community to generate private support for SDSU students, faculty and a diverse number of programs. URAD handles a range of services encompassing stewardship, events, gift administration, communications and more. The departments of Development, SDSU Alumni, Planned and Annual Giving, Special Events and Donor Relations, Marketing and Communications, Financial Management, Data Management, Prospect Research and Management and Operations are making a tangible difference in the lives of more than 40,000 students. Our fundraising success can be credited to the university’s goal of building a world-class university campus, research center, and multi-use stadium in Mission Valley to serve higher education, the public good, and the community’s goals and aspirations. SDSU has been recognized several times for its exceptional development program by the Council for Advancement and Support of Education (CASE). With the support of loyal donors and in collaboration with SDSU’s visionary faculty and staff, the university cultivates lifelong relationships with more than 500,000 alumni, friends, and community members—advancing SDSU’s mission for generations to come. For more information regarding the University Relations and Development department, click here . For more information regarding the SDSU Alumni department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Ability to effectively communicate and work with others. Ability to accept direction, initiate and recommend action, and work without direct supervision. Ability to learn, understand, and execute various complex procedures. Preferred : Knowledge of fundraising software, database processing, and record maintenance procedures. Preferred : Knowledge of membership processing and Alumni and Donor Relations in a higher education environment. Licenses/Certifications Required Valid California Driver’s License or the ability to obtain one within 30 days of hire. Compensation and Benefits San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Compensation : Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines. Initial step placement is not expected to exceed Step 1 ($4,367/month). Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement. CSU Classification Salary Range: $4,367-$6,362 per month (Step 1-Step 20). Future increases, including step advancements, are subject to contract negotiations Full Benefits Package Includes : Generous Time Off : 15 paid holidays, vacation, and sick leave. Retirement : CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC. Health Coverage : Medical, dental, and vision options at low or no cost. Education Support : CSU tuition fee waiver for employees and eligible dependents. Optional Offerings : FlexCash, life and disability insurance, legal and pet plans. Campus & Community : Access to the library, campus events, employee groups, and volunteer and social activities. Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview . SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Apply by April 2, 2026, to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@sdsu.edu .

Keywords: San Diego State University, Temecula , Alumni Administrative Support Coordinator (Administrative Support Coordinator II), Administration, Clerical , San Diego, California